The CRM that runs your agency, from first lead to final invoice.

Leads, follow-ups, email outreach, client projects and invoices in one workspace - with a portal where your clients see exactly how their work is going.

Why one system

Running an agency shouldn't mean chasing leads, clients and invoices in five places.

As an agency grows, sales, delivery and billing end up in different tools. Vridesk brings them into one workspace your whole team shares.

Without one system

Missed follow-ups, unanswered clients

  • Leads sit in spreadsheets, inboxes and chat threads
  • Follow-ups depend on someone remembering them
  • Outreach goes out from one tool, replies land in another
  • Clients keep asking for a status update
  • Invoices are chased by hand, and overdue ones get missed

With Vridesk

One place for sales, delivery and billing

  • Every lead in one list, with its status, owner and next follow-up date
  • Today's and overdue follow-ups shown the moment you log in
  • Campaigns sent from your own mailbox, replies matched to the lead
  • A client portal that shows what is done and what is pending
  • Invoices with due dates that turn Overdue on their own

Features

Everything between a new lead and a paid invoice.

Vridesk follows the way an agency actually works: win the client, do the work, show the progress, get paid.

Leads and a pipeline you can see

Add leads one by one or upload a CSV. Each lead carries its status, source, owner, expected value and next follow-up date, and the Deals board shows the whole pipeline by stage.

  • CSV import with preview
  • Status, source and owner
  • Next follow-up date
  • Drag-and-drop deals board

Outreach from your own mailbox

Connect your email once. Campaigns go out in your name, and replies from leads show up in the Inbox, matched to the right lead.

Automations for the repeat work

Schedule a follow-up for every new lead, get an email when a follow-up is overdue, or remind a client about an overdue invoice.

A portal your clients can check themselves

Give each client a login. They see their projects, every task with its status, how much is done and their invoices - only their own, and view-only.

Product

Built around how an agency actually works.

A closer look at the screens your team uses every day.

01Sales

See every deal and what it needs next.

The Deals board shows each lead as a card under its stage. Drag a card to move it, and overdue follow-ups stand out in red.

  • Six stages from New to Won or Lost
  • Count and total value per stage
  • Follow-ups for today, overdue and upcoming

02Outreach

Send a campaign and see who replied.

Write one email, personalise it with each lead's name and company, and send it from your own mailbox. Replies arrive in the Inbox.

  • Sent and failed recorded for every lead
  • A test email to yourself before sending
  • Replies matched to the lead automatically

03Client work

Let clients see their progress without asking.

Create projects and tasks for each client. As your team updates a task, the client's portal shows it.

  • Projects with tasks and due dates
  • Progress shown as done out of total
  • Clients see only their own work

04Billing

Raise an invoice in a minute, and know what is unpaid.

Add line items and a tax percentage, and the totals are worked out for you. Numbers are assigned automatically and unpaid invoices turn Overdue after their due date.

  • Printable invoice with your details
  • Outstanding, overdue and received totals
  • Clients find their invoices in the portal

Solutions

One workspace for the whole client journey.

Each part does one job well, and they all share the same leads and clients.

  • Leads

    Every enquiry in one list

    Add or import leads with status, source, owner, expected value and a next follow-up date.

  • Deals

    Your pipeline at a glance

    A board of every lead by stage. Drag a card to move it forward.

  • Follow-ups

    Nothing slips through

    Overdue, today and upcoming follow-ups, with a history of what was done.

  • Campaigns and Inbox

    Outreach with replies

    Email campaigns from your own mailbox, and replies from leads in one inbox.

  • Automations

    Rules that work for you

    When a lead is added, replies or is won, or a follow-up or invoice is overdue, do the next step automatically.

  • Clients and Projects

    Delivery your client can see

    Projects and tasks per client, with progress shown in their own portal.

  • Invoices and Reports

    Know what you are owed

    Invoices with tax and due dates, plus reports on sources, campaigns and each client.

  • All of it, ready the moment you sign up.

    Start free trial

Why teams switch

Less chasing. More client work.

What changes when sales, delivery and billing live in one workspace.

  1. 01

    No lead goes cold by accident

    Every lead has an owner and a next follow-up date, and overdue ones are the first thing you see.

  2. 02

    Fewer status calls from clients

    Clients open their portal and see what is done and what is pending, instead of asking your team.

  3. 03

    Outreach you can measure

    Each campaign records who it reached and who replied, and reports show which lead sources turn into clients.

  4. 04

    Money you are owed stays visible

    Outstanding and overdue amounts are totalled for you, per invoice and per client.

  5. 05

    Your team works from one place

    Add team members and everyone works on the same leads, clients and projects - separate from every other agency on Vridesk.

How it works

Up and running in four steps.

From signup to a pipeline, client projects and paid invoices.

  1. 01

    Create your workspace

    Sign up with your name, email and a password. Your CRM is ready straight away.

  2. 02

    Bring in your leads

    Add leads by hand or upload a CSV, then connect your mailbox to send campaigns and receive replies.

  3. 03

    Win and deliver

    Move deals along the pipeline, then set up the client, their projects and tasks, and give them a portal login.

  4. 04

    Bill and review

    Raise invoices, see what is unpaid, and read the reports. Add your team as the work grows.

Pricing

Simple plans that grow with you.

Every plan includes the whole CRM and a 7-day free trial with full access.

Starter

For a solo owner or a small team.

Start 7-day free trial
  • Owner + 5 team members
  • Leads with CSV import
  • Deals pipeline board
  • Follow-ups with history
  • Email campaigns from your own mailbox
  • Inbox for replies from leads
  • Automations
  • Clients, projects and tasks
  • Invoices with tax and print
  • Client portal
  • Reports

Frequently Asked Questions

Quick answers to the questions we get the most. Can't find yours? Visit the Help Centre or contact us.

Let's Connect

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