Disclaimer

1.1 Informational Purpose Only

The Vridesk platform and all information available through it are provided for general business management and informational purposes only. The tools, reports, dashboards, and data displays within Vridesk are designed to help you organise and visualise your own business data - not to constitute professional advice of any kind.

1.2 No Professional Advice

Nothing on the Vridesk platform or website constitutes financial, legal, accounting, tax, investment, or business advice. Vridesk is not a licensed financial institution, a registered investment advisor, a law firm, or an accounting firm.

Before making any significant business, financial, or legal decision based on information managed or generated through Vridesk, you should seek the guidance of a qualified professional - such as a chartered accountant, financial advisor, or lawyer - who is familiar with your specific circumstances and applicable laws.

2.1 User-Entered Data

All reports, dashboards, charts, and analytics generated by Vridesk are based entirely on data entered by you and your team. The platform makes no independent assessment of whether the data you enter is accurate, complete, or consistent with any external standard.

The outputs are only as reliable as the inputs. Incorrect or incomplete data entry will produce incorrect or misleading outputs. It is your sole responsibility to ensure the data you enter into the platform is accurate and up to date.

2.2 No Warranties on Accuracy

Vridesk makes no representations or warranties, express or implied, regarding the accuracy, completeness, timeliness, or reliability of any data, figure, report, chart, or analysis generated through the Service.

2.3 Errors and Omissions

While we work hard to ensure the platform calculates and displays figures correctly, we do not guarantee that the platform is entirely free from bugs, rounding discrepancies, or display errors. If you discover an inaccuracy in a calculation or output, please contact us at vridesk@vriyox.com so we can investigate and fix it promptly.

3.1 Not Financial Advice

Cash flow statements, profit and loss reports, balance sheet summaries, and all other financial outputs produced by Vridesk are based solely on data entered by your team. They represent management-level views for internal operational awareness and do not constitute audited or certified financial statements.

3.2 No Audit or Verification

Vridesk does not audit, verify, or validate the financial data you enter. Figures produced within the platform are not verified by any accounting, auditing, or regulatory body. They should not be presented as certified or audited financial statements to investors, lenders, regulators, or any other party.

3.3 Tax and Regulatory Compliance

Vridesk does not provide tax computation, GST or VAT filing, statutory compliance monitoring, or any regulated financial service. You remain solely responsible for your tax obligations and for ensuring that your financial records comply with all applicable accounting standards and regulatory requirements.

Always consult a qualified chartered accountant or tax advisor before using platform-generated reports for statutory filings, tax returns, investor disclosures, bank submissions, or any other regulated purpose. See our Pricing page to understand what features are included in your plan.

4.1 No Guarantee of Results

Vridesk does not guarantee any specific business outcome as a result of using the platform. Improved organisation, data visibility, or workflows do not guarantee revenue growth, cost reduction, profitability, or operational improvement of any kind. Outcomes depend entirely on how the platform is used and the nature, circumstances, and decisions of your business.

4.2 Case Studies and Marketing Examples

Any case studies, statistics, testimonials, or examples used in our marketing materials are illustrative of possible results and do not represent a guarantee that you will achieve the same or similar outcomes. These examples reflect specific businesses in specific contexts and may not be representative of typical results.

4.3 Individual Results Will Vary

Every business is different. Factors including your industry, team size, data quality, internal processes, management decisions, and market conditions all affect how much value you derive from using the platform.

5.1 Uptime and Maintenance

We aim to keep Vridesk available 24 hours a day, 7 days a week, but we do not provide any uptime guarantee. Planned maintenance windows will be communicated in advance where possible. Unplanned downtime may occur due to infrastructure issues, emergency security patches, or software updates.

5.2 Force Majeure

Vridesk is not liable for downtime, data unavailability, or service interruptions caused by events outside our reasonable control. This includes but is not limited to natural disasters, power failures, internet outages, hosting provider incidents, cyberattacks, pandemics, or government-imposed restrictions.

5.3 Data Availability

While we maintain backups and take reasonable precautions against data loss, we do not guarantee that data will never be lost due to hardware failure, software error, or other unforeseen events. We strongly recommend that you export and independently back up all critical business data on a regular basis.

6.1 External Websites

The Vridesk platform and website may contain links to external websites or resources. These links are provided for reference and convenience only. We have no control over the content, accuracy, privacy practices, or availability of any linked third-party website, and we do not endorse any third-party site or its content.

Clicking an external link will take you away from Vridesk. We encourage you to review the privacy policy and terms of service of any external website you visit.

6.2 Third-Party Tools and Integrations

Vridesk may reference or integrate with third-party tools such as payment gateways. We are not responsible for the performance, availability, security practices, pricing, or terms of any third-party service, even where we have recommended or integrated with it.

6.3 No Endorsement

Reference to any third-party product, service, organisation, or individual does not constitute an endorsement or recommendation. Use of any third-party product or service is entirely at your own risk.

8.1 Maximum Extent Permitted

To the fullest extent permitted by applicable law, Vridesk, Vriyox, and their respective directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of, or inability to use, the Service or the information contained within it. This is consistent with the limitation of liability clause in our Terms of Service.

8.2 Examples of Excluded Losses

This exclusion covers, without limitation:

• Loss of business data or profits.
• Errors or inaccuracies in platform-generated reports or calculations.
• Business decisions made on the basis of platform outputs.
• Downtime, service interruptions, or data unavailability.
• Unauthorised access to your data despite reasonable security measures being in place.
• Actions or omissions of third-party service providers.

8.3 Applicable Law

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.